{"id":7222,"date":"2026-10-14T17:30:47","date_gmt":"2026-10-14T15:30:47","guid":{"rendered":"https:\/\/innubo.com\/casos-de-exito\/sala-team\/"},"modified":"2026-10-28T14:44:57","modified_gmt":"2026-10-28T13:44:57","slug":"sala-team","status":"publish","type":"avada_portfolio","link":"https:\/\/innubo.com\/ca\/casos-de-exito\/sala-team\/","title":{"rendered":"Sala Team"},"content":{"rendered":"<div role=\"feed\" aria-label=\"Mensajes del chat\" aria-describedby=\"_r_ar_\">\n<div tabindex=\"0\" role=\"article\" aria-setsize=\"6\" aria-posinset=\"6\" aria-label=\"Mensaje 6 de 6\">\n<p dir=\"ltr\"><strong>El desafiament<\/strong><\/p>\n<p dir=\"ltr\">Sala Team, grup d&#8217;automoci\u00f3 fundat el 1946, es dedica a la venda de vehicles de diverses marques de prestigi i ofereix serveis de manteniment, taller de planxa i pintura, mec\u00e0nica i venda de recanvis i accessoris. La seva vocaci\u00f3 sempre ha sigut oferir el millor servei als seus clients.<\/p>\n<p dir=\"ltr\">En treballar amb diverses marques, el grup necessitava oferir una atenci\u00f3 individualitzada a cadascuna d&#8217;elles. El repte consistia a comptar amb un sistema de comunicacions capa\u00e7 d&#8217;atendre els clients de manera excel\u00b7lent, sense deixar trucades sense respondre, i unificar les comunicacions entre totes les seves seus.<\/p>\n<p dir=\"ltr\"><strong>La soluci\u00f3<\/strong><br \/>\ninnubo voice va dissenyar i implantar un servei de comunicacions adaptat a l&#8217;estructura multimarca del grup. Va integrar persones i seus en un \u00fanic sistema i va simplificar la gesti\u00f3 de tot el Grup.<\/p>\n<p dir=\"ltr\">El projecte va incloure:<\/p>\n<ul dir=\"ltr\">\n<li>L\u00ednies diferenciades per atendre els clients de cada marca.<\/li>\n<li>Redirecci\u00f3 de trucades als departaments corresponents.<\/li>\n<li>Unificaci\u00f3 de les comunicacions entre seus.<\/li>\n<li>Automatitzaci\u00f3 de la comunicaci\u00f3 amb clients mitjan\u00e7ant SMS i correu electr\u00f2nic.<\/li>\n<li>Un servei flexible, adaptat a les necessitats del grup.<\/li>\n<\/ul>\n<p dir=\"ltr\">Resultats<\/p>\n<ul dir=\"ltr\">\n<li>Servei de comunicacions individualitzat per a cadascuna de les marques.<\/li>\n<li>Integraci\u00f3 completa de persones i seus.<\/li>\n<li>Reducci\u00f3 d&#8217;incid\u00e8ncies i augment de la satisfacci\u00f3 del client.<\/li>\n<li>Reducci\u00f3 del 20% en el cost de les comunicacions.<\/li>\n<li>Comunicacions preparades per&#8230;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>El desafiament Sala Team, grup d&#8217;automoci\u00f3 fundat el 1946, es  [&#8230;]<\/p>\n","protected":false},"author":5,"featured_media":7223,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[218],"portfolio_skills":[],"portfolio_tags":[],"class_list":["post-7222","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry","portfolio_category-innubo-voice"],"_links":{"self":[{"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/avada_portfolio\/7222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/avada_portfolio"}],"about":[{"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/types\/avada_portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/comments?post=7222"}],"version-history":[{"count":2,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/avada_portfolio\/7222\/revisions"}],"predecessor-version":[{"id":7227,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/avada_portfolio\/7222\/revisions\/7227"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/media\/7223"}],"wp:attachment":[{"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/media?parent=7222"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/portfolio_category?post=7222"},{"taxonomy":"portfolio_skills","embeddable":true,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/portfolio_skills?post=7222"},{"taxonomy":"portfolio_tags","embeddable":true,"href":"https:\/\/innubo.com\/ca\/wp-json\/wp\/v2\/portfolio_tags?post=7222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}